Archive for the ‘Uncategorized’ Category

Add a new page to your website’s navigation menu–it’s easy

April 30, 2009

We just streamlined the process you can use when adding a new page to your website with SiteBuilder.  Now it’s  easier to add a link in your site navigation menu to your new page. Here’s Jerry to tell you about it – Rochelle.

When you start working on creating a website, you need to decide what links to include in your site’s navigation menu. It’s important to give your site visitors an easy way to access key pages on your site with a single click, but, if you have a lot of pages, you don’t want to clutter up your navigation menu with a link to every one of them.

We’ve made it a little easier to make that decision right when you add a new page to your website.  Now when you add a new page with SiteBuilder, you’ll see a new option that makes it a simple matter to either add a link in your site navigation to your new page, or remove it. You can always add or remove a link to your new page later by editing the navigation element, but the new option makes it more convenient.

Here’s how it works. To begin, add a new page in any one of the usual ways:

1) Click the New Page button in the toolbar

2) Select File, then New Page from the menu

3) Right-click and select New Page from the File Manager

You’ll get the familiar page template selector. It looks like this if you’re using a design from our Design Gallery:

Adding a new page to your website with SiteBuilder

Or like this if you’re using a design from SiteBuilder:

Adding a new page to your website with SiteBuilder designs

Here’s where the new option comes in.  To add your new page to your navigation menu, make sure there is a checkmark in the box labeled ‘Add this page to my site’s navigation.’ By default, that checkbox is checked automatically; if you don’t want your new page to have a link in your navigation menu, just click the box to remove the checkmark. If you don’t have a navigation menu on your site, you won’t see that option at all.

Then make sure you give your new page a title. Search engines use page titles as part of their calculation for determining how prominently your site will appear in their search results.  Perhaps more importantly, your page title will appear as part of the link to your site in those results.

page-title1

When you’ve finished, just click Next.

The next step is deciding on the details of the link to your new page. Again, if you don’t have a navigation menu on your site, you won’t see this page.

new-page-nav1

Here’s how that works:

1) If your site has more than one navigation menu, choose the menu you want to use for your new link. Otherwise, the new page link will be automatically added to the only navigation menu on your site.

nav-menu1

2) Next, decide where you’d like your new link to appear in your navigation menu. By default, SiteBuilder will add the new link to the end of your menu, but you can move it wherever you like in the menu by using the buttons below the list of links.

link-list1

3) Now it’s time to give your new link a name. If you gave your new page a title as I suggested, SiteBuilder will by default give the link to that page the same name.  If you prefer a different name (something shorter and more appropriate for a link, perhaps), you can change it here.

link-name1

4) To finish, you can change the name of the file for your new page, and where it will be stored. By default, SiteBuilder will use your page’s title as the page’s file name, but you can change both file name and location by clicking the change file name or save location link.

When everything looks good, just click Finish, and you’re done!

Hope this makes things easier for you.  If you have any questions about this new process, please let us know!

We’re upgrading Storefront again!

February 20, 2009

Our Storefront product is undergoing another big upgrade.  Once again here’s Amr from Marketing to share some of the new highlights with you – Rochelle.

Hi everyone, we’re upgrading Intuit Homestead Storefront again to give you some extra features and improve a few things at the same time. Like last time, there’s a lot we’re adding and updating, like a streamlined checkout experience for your customers and more help with using PayPal.  We thought we ought to give you the whole long list of improvements, so here’s that list:

New Features

PayPal

  • Storefront Checkout: Provides a cleaner checkout path for your customer, as well as more details on the PayPal checkout pages.
  • Billing Preferences: In multi-page checkout, when PayPal Standard is the only payment option allowed, the billing page does not appear in the checkout flow.
  • Store Administration: Provides more guidance to help you set up your PayPal preferences.
  • Payment Wizard: Improved layout and default option selection. Credit cards and other payment methods appear in multi-column tables to reduce the need to scroll through the page.

Other Changes

  • Store Administration: Provides more guidance to help you set up your PayPal preferences.
  • Security: Improved Password Strength: Passwords must now meet more stringent security requirements. Passwords and authentication meet the following criteria:
    • Contain both alphabetic and numeric characters
    • Contain at least seven characters
    • Change every ninety (90) days
    • Cannot reuse the last four passwords
    • The account will be locked after six invalid password attempts for a period of 30 minutes or until reset by an administrator
    • Sessions will time out after being idle for 15 minutes

    {Update: Oops, sorry about that, I jumped the gun on the upgraded password elements. Those will not be part of this upgrade, sorry for the confusion — Amr}

Things that have been updated

  • Resolved an issue that could cause an error when attempting to split an invoice that has a product with sizes, with one of the sizes backordered and one or more of the other sizes considered in-stock.
  • Resolved an issue that could prevent comparison shopping information from updating.
  • Resolved an issue that could cause the Sales Manager page to display code instead of the sales manager’s first and last names.
  • Resolved an issue that could cause duplicate product promotions, one active and one inactive, to be created when creating a single product promotion.
  • Resolved an issue that could cause an error when selecting FedEx delivery to Canada for residential home delivery services.
  • Resolved an issue in which the Store Settings > General Preferences Grant permission to access your eBay seller account link remained enabled after the store locale was changed to other than English (United States). This option is only available for stores with the locale set to English (United States).
  • Resolved an issue that caused the Store Admin User Attributes to not be saved when adding a user.
  • Resolved an issue that could cause a promotion-related invoice to not appear in store administration even though the customer was billed for the invoice.
  • Resolved an issue that could permit cross-site scripting to appear in a search parameters cookie.
  • Resolved an issue that could cause a template to display incorrectly after selecting “Revert to Baseline”.
  • Resolved an issue that could cause the shipping section of an eBay Pending Listing to fail to expand when selecting “Flat” or “Calculated.”

We hope these improvements will result in an even better Storefront experience for you and for your customers.  Storefront users will be getting an email shortly with more information about when the upgrade will take place.

Thanks for reading, and we hope you like the new Storefront!

Make your website search engine friendly – 3 tips for Milton Ridge

April 16, 2008

Here’s the second in our series on how to make your site “friendlier” to the search engines your visitors are using to find you. In an article in the Homestead Newsletter, we offered members an opportunity to submit their sites for a chance at having them analyzed to see how search engine friendly they really were. Our winner this week is Milton Ridge Historic Chapel. We had one of our professionals take a look at the Milton Ridge site so he could make some suggestions for changing its design to improve its “search engine optimization” (we call it “SEO” for short). Here’s David to give you his analysis and tips on good SEO practice -Rochelle

We all know now that it’s just not enough to have a pleasant looking website anymore. If you want to attract visitors to your site, you need to make sure the search engines are fully aware of your site and what it represents. When people search the Web for what they need, you need those search engines to guide them to you.

I analyzed the Milton Ridge site with an eye to making its design more search engine friendly. What I found can help Milton Ridge specifically, but can also serve as general lessons that we can all use as we build or maintain our websites.

1) Change your title tags – The titles of your web pages are important sources of information for search engines and customers alike, particularly your home page. It’s best to focus on titles that contain two (possibly three) keyword phrases. One should be your brand (probably your company name), and the other a common search term for your business. Since Milton Ridge is a wedding chapel, I ran a couple of searches on wedding chapels and wedding services. It looks like “chapel wedding maryland(which yielded 12 daily searches) and “find wedding services” (19 daily searches) might be a good fit. I recommend this title tag: “Find Wedding Services at Milton Ridge Maryland Wedding Chapel”. That’s a manageable 61 characters.

To edit your page title, make sure you’re editing your home page, then click the Page Info button at the top of both SiteBuilder and SiteBuilder Lite. In SiteBuilder, a “Page Properties” editor will appear on the right side of the page; in SiteBuilder Lite, a popup will appear. Just fill in your desired text in the “Page Title” box.

2) Add Text Copy to the Front Page: Milton Ridge has an attractive video on their front page. It’s a good selling tool for visitors to the site, but it doesn’t do anything for the search engines to help people find the site in the first place. I recommend that Milton Ridge add a text description of their business on the front page – this makes really good content for search engine spiders. More than that, this is the page where most visitors will land. Text copy will help your customers understand your business and help close sales.

For Milton Ridge, I would at the very least try adding this copy underneath the navigation bar and above the video: “Find all-inclusive wedding services at the Milton Ridge Wedding Chapel. Located in the rolling hills of Maryland, we provide the perfect setting for your wedding and reception. Call us at 240.372.4442 today”. In addition to this minimum amount of suggested text, I really recommend adding even more information and copy relevant to your visitors.

3) Getting Links: Milton Ridge has some interesting partners listed on their services page. Some of them might have their own websites – like the minister, the florist and the DJ, for example – so I’d recommend asking them to add a link from their site to yours. If possible, it’s best that anyone linking to your site uses your keywords as the anchor text for the link. For example, a good link to Milton Ridge would be something like this: “We are a proud provider of DJ services to Milton Ridge Wedding Chapel.”

Here’s a bonus tip: all links to your site should go to just one URL if possible, and it should be the simplest possible. In Milton Ridge’s case, that would be the simplest available: http://www.miltonridge.com. However, Milton Ridge is using a different URL – http://www.miltonridge.com/index.html – to link to their home page.

That would be OK if everyone used that URL, but most sites linking to them will probably opt for the simpler http://www.miltonridge.com. What’s the problem? If someone’s website links to them using both http://www.miltonridge.com/index.html and http://www.miltonridge.com, search engines will treat these as two different links to two different pages. In effect, they’re creating duplicate content and splitting their links into multiple pages, diluting their impact on search engine results.

I hope this second installment of our tips for making your site more search engine friendly is helpful! Here’s my disclaimer: these free tips should help make your website more attractive to search engines, and are provided to help educate all Homestead members on how to design a more effective website. Please remember, they’re not meant to be comprehensive, and I can’t guarantee that you’ll immediately rank higher in search engine results. But I do think they’ll help. Milton Ridge has a beautifully designed site, and these tips should help them attract even more business with very little effort.

An Ode to the Font

December 11, 2007

Here’s Sam, a Homestead Product Designer, with a few words describing a new enhancement to a couple of our elements in SiteBuilder. – Rochelle

SiteBuilder fonts number just twenty nine
For some customers, that is quite fine
From Arial to Wingdings we have a good set
But what about Mangal, Batang, or Sevnet?

“Where are my fonts?”
People often will write
“I use them in Word…
I’d like them on my site!”

Well now they’re all there
Every font Word can show
Is in two of our elements:
Anti-aliased text and logo

We’ve made it so you can use any font
Custom logos and headers will look like you want
They render as images as you will see
So your site will appear as you meant it to be

Since visitors don’t have the fonts that you might
SiteBuilder makes images so your pages look right
But search engines cannot read them at all
And big images slow your page to a crawl

For large content sections, we would suggest
The text element will serve you the best
It uses the fonts, that all browsers display
“Your website is great!” people will say

More Fonts

Now you can use any font on your computer in the the anti-aliased text and logo elements in SiteBuilder!

Great news for Homestead customers!

November 28, 2007

Hi folks, most of you have probably already heard the exciting news: Homestead is going to become an Intuit company!

This is especially great for us because the people at Intuit believe in our product vision and are eager to help us achieve it. Their small business expertise is a perfect complement to our goal of giving you, our customers, the very best in website and online sales tools for small businesses.

There are a lot of reasons why Intuit wants to aquire Homestead, and they mostly boil down to this: they want us to keep doing what we’re doing, only more so. I can tell you that everyone here on the Product Team at Homestead is absolutely thrilled with the news. Being taken under the wing of a larger, innovative company will give us access to more resources and additional expertise, which will help us accelerate our plans for new and improved products. At Homestead we’ve always had more product ideas than we’ve had resources to develop them. Now, although I’m sure there will always be more ideas than time in the day to build them, we’ll be able to deliver more to our customers at an even faster pace.

Personally I’m very excited about joining up with Intuit, and I hope we can give you some idea of just how exciting this will be for you, too. We’ll still be the Homestead you know and love: same people, same mission and, once we’re part of Intuit, all the commitment to our customers and focus on quality products that both those names represent.

You can read more about the upcoming deal on the official press release. Stay tuned for more news, and as we roll things out we’ll be sure to let you know about them right here in our Product Blog.

“Homestead and Intuit”; we like the sound of that, hope you do too!

- Rochelle

Need a picture? We’ve got plenty.

November 5, 2007

Homestead has a lot of good resources for you to use when building your website that you may not know about. Here’s Bryan from Quality Assurance to tell you about one of his favorites. – Rochelle

Did you know that Homestead has a library containing tens of thousands of free, public-use images that you can add to your site? Need some pictures of food for your restaurant’s website? Search for the word ‘food’ in the Homestead image library, and you’ll find approximately 12,618 food-related images to choose from! Think that your babysitting website could use a few pictures of kids playing? Search for the word ‘playground’ and find 109 playground-related images that are free for you to use. For pretty much any type of website that you may be creating, the Homestead image library has a number of high-quality images that might meet your needs. To access the Homestead image library, simply add an image element in SiteBuilder or SiteBuilder Lite, then follow the instructions and click the Our Image Library button. You can search for whatever type of image you’re looking for; it’s fun to browse and easy to use! Try it on your own: a few high-quality, relevant images can greatly improve the look of your site. Enjoy!

Greetings from the Homestead Connection!

October 23, 2007

Many of you have already heard of the Homestead Connection, a site started by a Homestead member as a helpful resource for people using SiteBuilder and other Homestead tools to build their websites. To quote the site, it’s a place where “you’ll find tips, FAQs and other useful information to assist you in presenting your site in the best possible light.” We thought we’d invite the head of that site to introduce it to readers of the blog. Hope you find it helpful! – Rochelle

The Homestead Connection Forum is a community of individuals who use Homestead’s website design software. It is member-owned, and was started to offer “Homesteaders” a place to seek answers to questions, share knowledge and learn new ways of enhancing Homestead-designed sites. The driving force of the Forum is the willingness of members to provide answers to posts based on their knowledge and experience.

Members have access to information on everything from search engine optimization and site design to tools and tips. There are currently over 4800 posts on the Forum. This collection of knowledge and information, together with the ability to ask questions in “real time”, provides Homestead users with an extensive resource for obtaining solutions to common issues associated with producing a quality website.

HC members have the option of adding their site to the Member Directory as well as being able to add an active link to the site in their signature. These options help to increase search engine awareness of member sites.

The Forum is not intended as a replacement for Homestead’s Help Sections or Technical Support. HC is offered as an additional resource for Homestead users so they can get timely answers to questions, and to help new users become familiar with the programs.

There is also a Homestead Connection site designed to be a ‘partner’ to the Forum that offers helpful guides and tutorials. The HC Forum and website, together with Homestead’s tech support, give users access to a comprehensive foundation of information and assistance to help with building their Homestead designed site.

If you aren’t a member I encourage you to visit the Forum and join the active community of Homestead users who are succeeding on the WWW. This is an opportunity to learn new ideas and to share the knowledge you have gained with others. The door is always open.

Homestead Connection

Links:

http://www.readybb.com/homesteadconnection

http://www.homesteadconnection.com

SiteBuilder vs. SiteBuilder Lite

August 10, 2007

In response to your questions regarding our two website editing tools, Sam, a Homestead Product Designer, talks about the differences and benefits of SiteBuilder vs. SiteBuilder Lite. – Rochelle

Some of you already know this, but our newer members may not: Homestead offers two different ways of creating and editing your websites – SiteBuilder and SiteBuilder Lite.

SiteBuilder is our flagship, full-featured website editing tool. You download it from the Homestead website and install it on your own computer to use. SiteBuilder offers an expanded list of useful elements you can add to your website that you will not find in SiteBuilder Lite, including shapes, forms and web polls. With SiteBuilder, you can edit your website’s background, as well as add various advanced text effects. Also, with SiteBuilder you can work on your website without an Internet connection, and save your work on your computer until you are ready to publish the edits you’ve made to your site online.

SiteBuilder Lite, on the other hand, does not require a download at all: it runs in your web browser. After logging in, you just click to open SiteBuilder Lite from Homestead’s website. While online you can make easy changes to your site like editing text, images, the navigation menu and even your logo. You can’t save your changes without publishing them directly to your website, but many people find SiteBuilder Lite easier to use, particularly if they don’t need all the features in the full-featured SiteBuilder.

The cool part is that no matter which tool you use, and no matter how many times you switch between the two, your website will always be up to date. Any changes you make with SiteBuilder Lite will sync up when you open your website in SiteBuilder, and vice-versa.

Hope you’ve found this useful. If you have any suggestions, please let us know!

How to subscribe to this blog

July 30, 2007

Would you like to be notified when we post something new to the blog? Why not subscribe to the blog so you get the new post delivered to you? There are two easy ways to subscribe: email delivery and RSS feed.

The simplest and most familiar method for many of you will be to receive blog updates via email subscription. Simply click on the “Receive email updates” link in the upper-right of this blog above “About Us”, and enter your email address. Once you verify your subscription you’ll automatically receive new posts direct to your email as soon as they’re posted.

We also publish an RSS feed of this blog, which can be used with popular feed readers such as My Yahoo, iGoogle, and Google Reader. To learn more about RSS feeds and how to use them, check out http://www.feedburner.com/fb/a/feed101 by FeedBurner.

Either method you choose, you’ll get the latest post delivered directly to you. We think you’ll like the convenience, so why not give it a try!

Homestead’s Help Center

July 16, 2007

Some of our members have written in to this blog asking questions about their services. We take customer service very seriously here at Homestead, so I thought we’d have Jon, a long-time manager of our support department, share some news with you about recent changes and enhancements to customer service. – Rochelle

Everyone needs help occasionally. I’ve been a member of Homestead for as long as I’ve been working here, and even I have questions sometimes! So I know what it means to be confused or need help with a problem. Some of you have written in to this product blog about questions or problems you have. When I’m in the same boat I have the luxury of walking down the hall and talking to someone at their desk. But I rarely do that anymore, now that we have launched our new Help Center!

Homestead Help Center

It’s true: now when I have a question, I use our own Help system to get my answers. Partly to test its effectiveness, of course, but I’m finding that the new system is efficient enough that I can find out the answer faster than if I walked down the hall!

Homestead’s old Help system worked, but to be honest it was a bit unwieldy at times. The searches weren’t perfect, and often returned so many results that sometimes it took just as long to sort through the answers as it did to figure out the answer for myself! Another problem I would have was when I did send in an email for support, I was never sure of where they were with my case until I received a reply. Maybe not the end of the world, but it could definitely be a bit frustrating.

Fortunately – for you and me both – we’ve recently launched our new Help Center. It’s designed to provide a better way of helping and teaching our members. The first major improvement is a better search algorithm. Now when you search for answers in the Help Center, it returns the most appropriate results, based on a combination of the terms searched for and the amount of time the Help Topic has been viewed. So today, not only do the words used matter, but the popularity of the Help Topic is considered as well. Maybe the most satisfying function of the new Help Center is being able to view the status of any Help request made. The way it was before, I had to send an email in to Support, wait for a response, then sort through the message thread to find out how that new response fit in with the question I originally asked. I always found that to be a pain, especially because I had to keep flipping back and forth between the Help and my email. Now the Help Center lets me create a “Help Ticket” that contains my question or problem. By logging in and checking the Help Center, I can now check on the status of my ticket (and the answer to my questions). The Help Center not only shows me the current status of that Ticket, but it also gives me a list of all the Help Tickets that I’ve created before. This is especially helpful when I’m trying to find an answer that I know I was told before, but couldn’t remember. Now the Help Tickets remember for me! And these are not machine answers; the customer service specialists you get when you call in are the same ones answering the Help Tickets that you submit through the Help Center.

So feel free to try the new Help Center out. It’s a lot more fun to use when doing your own research, and the Help Ticket system makes it easy to track progress on your problem or question. Plus, it looks a lot cooler than it did before. Give it a try!